THE SUPREME COLLECTIVE PRIVACY POLICY

Effective date: 03 October 2025

The Supreme Collective ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard your personal information when you use our website thesupremecollective.co.uk (the "Site"), contact us, subscribe to our mailing list, make a booking, or apply to join our roster.

1. Information We Collect

We may collect the following information you provide to us:

• Contact details: name, email address, phone number, postal address.
• Event details: date, time, location, type of event, guest count, budget, preferences.
• Booking information: act/line‑up preferences, requested services (e.g. DJ, lighting), notes and special requests.
• Musician/Act applications: links to promotional material, experience and any other details you submit.
• Marketing preferences: your subscription status and communication choices.

We also collect some information automatically when you visit the Site:

• Usage data: IP address, browser, device type, pages viewed, referrer and timestamps.
• Cookies & similar tech: used to run the Site, remember preferences and understand performance. You can control cookies via your browser settings.

2. How We Use Your Information

• Provide and manage our services, respond to enquiries and process bookings.
• Coordinate with performers and suppliers to deliver your event.
• Operate, secure and improve our Site and services, including analytics.
• Send updates, offers and newsletters where you have opted in (you can unsubscribe at any time).
• Comply with legal obligations and enforce our terms.

3. Legal Bases (UK GDPR)

• Contract: to perform a contract or take steps at your request (e.g. arranging a booking).
• Legitimate interests: to run and improve our business and communicate with you about similar services.
• Consent: for marketing emails and where otherwise required. You may withdraw consent at any time.
• Legal obligation: for tax, accounting and compliance requirements.

4. Sharing Your Information

• Performers/Suppliers: we share only what is necessary to deliver your event (e.g. date, venue, schedule, contact details).
• Service providers: trusted partners such as payment processors (e.g. Stripe), email and newsletter tools (e.g. Mailchimp), analytics and hosting. They act under contract and only process data on our instructions.
• Legal/Protection: where required by law or to protect our rights, users or the public.

We do not sell your personal information.

5. International Transfers

Some providers (for example, Mailchimp) may process data outside the UK/EEA. Where this occurs we use appropriate safeguards (such as Standard Contractual Clauses) as provided by applicable law.

6. Retention

We keep personal information only as long as needed for the purposes above and to meet legal/accounting requirements. Typically this is up to 6 years for booking records. Marketing data is kept until you unsubscribe or we delete inactive subscribers.

7. Your Rights

Under UK GDPR you may have the right to:

• Access a copy of your data.
• Rectify inaccurate or incomplete data.
• Erase data (where applicable) or restrict processing.
• Object to certain processing, including direct marketing.
• Data portability for information you provided to us.

To exercise these rights, email us at hello@thesupremecollective.co.uk.

8. Children

Our services are not intended for children under 18 and we do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Security

We use reasonable technical and organisational measures to protect personal data, including access controls and encryption in transit where appropriate. No system is 100% secure.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page and the effective date will be updated above.